PRIVACY NOTICE & LEGAL TERMS – HOUSING SERVICES
Effective Date: January 01, 2026
1. Introduction
[Ninepoints Inc, dba Bridgeway Housing Services] (“we,” “our,” or “us”) provides housing-related services, including [brief description—e.g., tenant placement, housing support, accommodations coordination]. We are committed to protecting your personal information and respecting your privacy.NOTICE OF PRIVACY PRACTICES & CLIENT INFORMATION USE
Bridgeway Housing Services
Effective Date: [January 01, 2026]
THIS NOTICE DESCRIBES HOW YOUR INFORMATION MAY BE USED AND SHARED, INCLUDING HEALTH AND HOUSING INFORMATION, AND HOW YOU CAN ACCESS IT. PLEASE REVIEW CAREFULLY.
1. Our Commitment to Your Privacy
Bridgeway Housing Services respects your privacy and is committed to protecting your personal information, including:
- Health information (if applicable)
- Housing and homelessness history
- Case management records
- Income and benefits information
We follow applicable laws including:
- Health Insurance Portability and Accountability Act (HIPAA), when applicable
- McKinney-Vento Homeless Assistance Act (HUD programs)
- California Consumer Privacy Act (CCPA/CPRA)
- 42 CFR Part 2 (if substance use services apply)
2. What Is HMIS?
We participate in the Homeless Management Information System (HMIS), a secure database used by service providers to:
- Coordinate housing and services
- Track program outcomes
- Report to funders like HUD
Your information in HMIS may include:
- Name, date of birth, and demographics
- Housing history and needs
- Services received
- Health-related information (limited and protected)
3. How We Use and Share Your Information
A. Housing and Service Coordination
We use your information to:
- Determine eligibility for housing programs
- Provide case management and supportive services
- Coordinate with other service providers through HMIS
B. HMIS Data Sharing
Your information may be shared with:
- Other local housing and service providers participating in HMIS
- Coordinated Entry System partners
Important:
- Some information is shared automatically unless you opt out (depending on your Continuum of Care policies)
- Sensitive data may require your written consent
C. Healthcare-Related Uses (if applicable)
If we provide healthcare-related services, we may use your information for:
- Treatment
- Payment
- Operations
As allowed under HIPAA.
D. Required by Law
We may disclose information:
- If required by law or court order
- To report abuse, neglect, or domestic violence
- To prevent serious harm
4. Special Protections for Sensitive Information
The following information is given extra protection:
- Substance use treatment records (under 42 CFR Part 2)
- HIV/AIDS status
- Mental health records
We will not share this information without your written permission unless legally required.
5. Your Choices and Rights
A. HMIS Participation Choices
You have the right to:
- Receive services even if you decline HMIS participation (to the extent allowed by funding rules)
- Request restrictions on sharing your data
- Opt out of sharing personally identifiable information (where permitted)
B. Your Rights Over Your Information
You may:
- Request access to your records
- Request corrections
- Request limits on sharing
- Request confidential communication methods
- Receive a copy of this notice
6. Data Security
We use administrative, physical, and technical safeguards to protect your information, including:
- Secure HMIS systems
- Role-based access controls
- Staff training on confidentiality
2. Information We Collect
We may collect the following categories of information:
- Personal Identification: Name, address, phone number, email
- Housing Information: Rental history, applications, lease details
- Financial Information: Income verification, payment details
- Sensitive Information (if applicable): Disability or health-related information for accommodation requests
We only collect information necessary to provide our services and comply with legal obligations.
3. How We Use Your Information
We use your information to:
- Provide and manage housing services
- Process applications and payments
- Communicate with you about your housing needs
- Comply with legal and regulatory requirements
If applicable, we may use health-related information solely for accommodation and support purposes.
4. Disclosure of Information
We may share your information with:
- Property owners, landlords, and housing partners
- Service providers assisting in operations (e.g., payment processors)
- Legal authorities when required by law
We do not sell your personal information.
5. Health Information (If Applicable)
If we collect health-related information for disability accommodations, we:
- Limit use to necessary purposes only
- Restrict access to authorized personnel
- Protect confidentiality in accordance with applicable laws, including HIPAA where applicable
6. Your Rights
Depending on your jurisdiction (e.g., under the General Data Protection Regulation), you may have the right to:
- Access your personal data
- Request corrections
- Request deletion (where legally permitted)
- Restrict or object to processing
- File a complaint with a supervisory authority
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
8. Data Retention
We retain personal information only as long as necessary to provide services and meet legal obligations.
9. Changes to This Notice
We may update this Privacy Notice from time to time. Updates will be posted with a revised effective date.
10. Contact Information
If you have questions or concerns about this notice or your data, contact:
[Attention: Privacy Officer / Ninepoints Inc, dba Bridgeway Housing Services]
[Address: 4083 W Avenue L #198, Lancaster, CA 93536]
[Email: info@bridgewayhousing services.com]
[Phone Number: 626-345-7468]
11. Legal Disclaimer
This notice is provided for informational purposes and does not constitute a contract. We reserve the right to modify our practices in accordance with applicable laws.
12. Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the appropriate regulatory authority. If applicable in the U.S., complaints may also be filed with the U.S. Department of Health and Human Services.